Thank you to all members of our discussion forum who responded to my request for feedback. It was very helpful.
By and large people felt that the new version of Bublaa – which we use to host the forum – was working alright (aside from the awkwardness around setting up a Bublaa account and then requesting membership in the MoodSurfing forum from within Bublaa).
One comment that almost everyone made was that the lack of a way of getting a regular update of posts on the forum was a problem. Right now Bublaa’s default setting is that it only notifies you of new posts to a discussion that you have already participated in. So if you haven’t been to the forum for a while you won’t get any updates.
My plan is to try to send out an update to all of the members of the forum that I have email addresses for. [Because the signup process is so convoluted I don’t actually know who everyone is who is on the forum – send me an email at peter@moodsurfing.com if you want to be sure you get updates, and include your username on the forum].
There were other recommendations that I plan to followup on as time permits. And I definitely heard load and clear the message that I should pay more consistent attention to the forum in order to make it a success… I hope I can do that over the next couple of months.